A WOMAN said she was shocked when a tour bus driver texted her after getting her details from a test-and-trace form.
Kat Kingsley, 25, from Hayle in Cornwall, went on the Original Tour bus in Windsor on Thursday.
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Kat Kingsley went on the Original Tour bus in Windsor on Thursday[/caption]
She claims that three days later she received two messages from a member of staff at the company saying he wanted to see her.
The male worker, who she said was Italian, reportedly told her she had been “living in his head”.
He also admitted “knowing all the risk involved in using data that’s not supposed to be for me”, according to the woman.
Ms Kingsley said when she got on the bus she gave her name and phone number to a staff member, who wrote them on a piece of paper as part of the NHS Test and Trace system.
The woman said she was “in shock” when she received the “creepy” messages.
She said: “I just sort of stared at the messages trying to figure it out.
Kat said she received messages from a male worker three days after her tour[/caption]
“It seems like a small thing when you first look at it but when you look into it you realise it’s much bigger.”
Ms Kingsley urged people to be cautious as she said the system was “not very safe” and “needs re-evaluating”.
Original Tour said it had launched an investigation as it “takes the matter extremely seriously”.
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The company added if the incident was “proven from our investigation, this is totally unacceptable” and it would take appropriate action.
A spokesman said: “It goes against the values of our organisation entirely.”
A Department of Health and Social Care spokesperson said: “The unauthorised use of customers’ information provided for contact tracing is unacceptable and every business must comply with all data protection legislation.”